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Terms of Sale:

Please call with questions (800-238-3957) before ordering. In stock items typically ship within 48 hours.

Payment: American Express, MasterCard, Visa and Discover are accepted
Open accounts (upon approved credit application): Net 30, date of invoice.

Shipping Method: Freight is F.O.B Milwaukee, WI. Our standard shipping in UPS Ground. Items exceeding UPS guidelines will be shipped via Common Carrier. Please request shipping information when placing an order.

Pricing: Tie Officemates makes every effort to maintain prices at the lowest level. Occasionally, prices may change without notice.

Returns: If you are not completely satisfied with your purchase, you have 30 days upon receipt, to request a Return Authorization (RA). This does not apply to any Custom Designs. Returns will not be accepted without a prior RA from our Customer Service Department (800-238-3957). A 40% restocking charge is applied to all returns. Please ask for one FREE pre-production sample to ensure proper sizing and your requirements are met prior to placing an order.

Refunds: Refunds will be granted upon return and inspection by Tie Officemates. If all returned product continues to be in good condition, a refund of the entire purchase (excluding all shipping charges), less a 40% restocking fee, will be issued. Please ask for one FREE pre-production sample to ensure proper sizing and your requirements are met prior to placing an order. No refunds are allowed on Custom Designs.

Privacy Policy:
Protecting the security and privacy of your personal data is important to Tie Officemates; therefore, we conduct our business in compliance with applicable laws on data privacy protection and data security. We hope the policy outlined below will help you understand what data Tie Officemates may collect, how Tie Officemates uses and safeguards that data and with whom we may share it. Click to read our entire Privacy Policy

Tie Officemates
6615 W. Mill Road
Milwaukee, WI 53218
P: 800-238-3957 • F: 866-612-5083
www.tieofficemates.com