Terms & Conditions

• Terms of Sale: Minimum order is $50.00. Please see individual items for minimum order quantities. Please call with questions before ordering. In stock items typically ship within 48 hours.
• Payment: American Express, MasterCard, Visa, COD and Check in Advance are accepted. Open accounts: Net 30, date of invoice.
• Shipping Method: Freight is F.O.B Sussex, WI. Our standard shipping in UPS Ground. Items exceeding UPS guidelines will be shipped via Common Carrier. Please request shipping information when placing an order.
• Pricing: TiE makes every effort to maintain prices at the lowest level. Occasionally, prices may change without notice.
• Returns: Return Authorization must be made 30 days upon receipt. Returns will not be accepted without a prior RA from our Customer Service Department. A 15% restocking charge is applied to all returns. All custom orders are final.
• Custom: Custom orders are final. Prior to production, TiE will provide a Pre-Production Sample, Formal Quote and Pre-Production Approval Form.