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Terms of Sale:
Please call with questions (800-238-3957) before ordering. In stock items typically ship same day or next business day.
American Express, MasterCard, Visa and Discover are accepted
Open accounts (upon approved credit application): Net 30, date of invoice.Shipping Method:
Freight is F.O.B Milwaukee, WI. Our standard shipping is UPS or FedEx Ground Parcel. Items exceeding Parcel guidelines will be shipped via Common Carrier. Please request shipping information when placing an order.Pricing:
TIE Office-Mates makes every effort to maintain prices at the lowest level. Occasionally, prices may change without notice.Returns:
If you are not completely satisfied with your purchase, you have 30 days upon receipt, to request a Return Authorization (RA). This does not apply to any Custom Designs. Returns will not be accepted without a prior RA from our Customer Service Department (800-238-3957). A 20% restocking charge is applied to all returns. Please ask for one FREE pre-production sample to ensure proper sizing and your requirements are met prior to placing an order.Refunds:
Division of Dakonte Product Group, Inc
6615 W. Mill Road
Milwaukee, WI 53218
P: 800-238-3957 F: 866-612-5083